If you ask where Kamicarv Paper Carving Studio's customers come from, the answer is—most of them come from the internet!

Unlike traditional physical stores where customers can walk in, see, and touch the products, our sales rely mainly on social media, our website, and online platforms. It sounds convenient—no need to rent a store, lower costs—but in reality, running an online business is not easy. It comes with its own set of challenges that need to be addressed.

Running an Online Store is More Challenging Than You Think

1. Will Customers Trust Us?

When shopping online, customers can’t see the actual product or touch the material. What if they don’t like it after purchasing? That’s why we need to build trust—by taking clear photos, providing detailed product descriptions, and sharing customer reviews so that new buyers feel more confident. Customer service is also crucial—we respond as quickly as possible to leave a good impression on potential buyers.

2. Is Advertising Enough to Sell Products?

The internet is vast, and just because you have an online store doesn’t mean people will automatically find you. To increase brand visibility, we need the right strategies—such as managing social media effectively, optimizing SEO (so our website ranks higher in searches), and encouraging past customers to recommend us. Advertising helps, but content marketing is the real key—we need to make our brand memorable.

3. How Do We Handle Shipping Costs? Is It a Hassle?

Online sales require shipping, and many customers worry about shipping fees. But at Kamicarv Paper Carving Studio, we cover shipping costs within Malaysia, including both West Malaysia and East Malaysia, so customers don’t have to worry about extra charges and can place orders with peace of mind.

However, for international orders, customers will need to cover the shipping fees. We offer suitable shipping options to ensure that our artworks are safely delivered overseas. Packaging is also a major concern, especially for delicate paper carving art. We take extra care in our packaging process to ensure that each artwork arrives in perfect condition.


Running an Online Store is More Than Just “Saving on Rent”

While you don’t need to rent a physical store, you’ll soon realize that running an online store comes with its own set of challenges. Building trust, increasing exposure, optimizing logistics—every step requires careful effort.

But this is also part of Kamicarv Paper Art Studio’s growth journey, allowing us to gradually establish a strong foothold in the online world.